Business etiquette in Dubai, UAE

The United Arab Emirates is a country of rapid economic growth and business activity, attracting international investors and entrepreneurs. However, successful business conduct here requires an understanding of the nuances of local business etiquette, which is closely intertwined with Islamic culture and traditions. Ignorance of these subtleties can lead to misunderstandings and, as a result, to failures in negotiations and business communication.
1. The working week in the UAE is usually 5 days, from Saturday to Thursday. Although the standard working day lasts from 8:00 a.m. to 5:00 p.m., many companies adhere to a flexible schedule, especially in the private sector. It is important to clarify the work schedule of your contact person in advance to avoid inconvenience. Lunch breaks usually last from 12:00 p.m. to 1:00 p.m.

2. Islam plays a central role in Emirati life, and this has a strong influence on business etiquette. Respect for religion is evident in many aspects of business life. For example, avoid discussing political or religious topics that may be perceived as offensive. Showing respect for Islamic culture is key to establishing trust.

3.Ramadan is a holy month of fasting for Muslims. It has a significant impact on business activity. During this time, working hours may be reduced and the pace of business slows down. It is important to show respect for this period, be flexible in scheduling meetings, and be understanding if your partners are less available. You should not eat, drink, or smoke in public during daylight hours.

4. In the UAE, unhurried and respectful communication is valued. Avoid interrupting your conversation partner and demonstrate active listening. Direct criticism is considered inappropriate. A soft and delicate approach to expressing your opinion is preferable. Nonverbal communication is also important: a firm handshake is a sign of respect (but only between men and women of the same nationality), and eye contact demonstrates sincerity.

5. The dress code depends on the context. In most business meetings, conservative attire is appropriate: a formal suit for men and a business suit or dress for women, covering the shoulders and knees. However, some companies have a more relaxed dress code. In general, modesty in dress is always welcome.

6. Exchanging business cards is an important part of business etiquette in the Emirates. Present your business card with both hands, accept your partner's business card with respect, and take a few seconds to study it. It is important that your business card is printed in English and Arabic.

7. Decision-making in the UAE can take longer than in some Western cultures. Patience and restraint are important. Do not rush the process. Respect for the culture of negotiation is the key to success. Build long-term relationships rather than focusing on quick results.

8. Meetings usually begin with an exchange of pleasantries and informal conversation to help establish trust. After that, they move on to business. It is important to prepare thoroughly for the meeting by researching your partners and the subject of discussion. The format of the meeting can vary from business meetings in conference rooms to informal meetings in cafes and even at home.

9. Although men have traditionally played a more dominant role in business, the Emirates now actively promotes equal opportunities for women and men. In some industries, women hold senior management positions. Respect for female businesspeople is an integral part of business etiquette.
Successful business in the UAE requires respect for local culture and traditions. Understanding the subtleties of business etiquette described above will allow you to make a favorable impression on your partners and establish strong business relationships, which will be the key to your success in this dynamically developing market.

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